Customer Success Manager - Upselling - German Speaking

📋 Description

• Strategic Upselling: Identify opportunities to upgrade existing clients to more comprehensive
• Product Mastery: Develop an in-depth understanding of Salonkee’s software to provide expert
• Feedback Loop: Channel client feedback to product development to refine offerings and meet market
• Client Education: Conduct training sessions to educate clients on the full capabilities of
• Risk Identification and Management: Proactively identify risks to client satisfaction and

🎯 Requirements

• Fluency in German and English is required
• Strong written and verbal communication, able to present complex solutions clearly
• Adept at working with software platforms and staying updated on technology
• Strong analytical and problem-solving skills for a dynamic environment
• Proven sales experience with focus on customer satisfaction and retention
• High energy, motivated, and results-driven

🎁 Benefits

• A competitive remuneration package
• Dynamic, international, supportive environment with strong team culture
• Flat hierarchies promoting open communication
• Opportunity to be part of a growth story in the beauty and wellness industry
• Regular company events for networking and collaboration