Customer Success Manager - Youth, Club & High School

📋 Description

• Be the primary strategic partner for customers; align Hudl tech with goals.
• Lead onboarding with AEs to ensure smooth transitions and value.
• Collaborate with AMs to monitor health and growth; identify expansion.
• Drive product adoption and revenue growth across your territory.
• Conduct reviews and strategy sessions with Coaches and Directors.
• Role requires 3 days in the office weekly near Lincoln, NE.

🎯 Requirements

• Relentless advocate for user experience.
• Strong communicator; translate tech value to stakeholders.
• Commercial and data acumen; use health scores and metrics.
• Tech-savvy; proficient in Salesforce and Salesloft.
• Master of prioritization; manage heavy workload and growth.
• Familiar with SaaS, renewal processes, and customer success.

🎁 Benefits

• Flexible work-life harmony; remote options and time off.
• Autonomy and ownership of your work.
• Career growth opportunities and development resources.
• Health and wellbeing support; EAP and wellness programs.
• Medical, dental, vision plans; 401(k) with match.