Customer Success Project Manager

📋 Description

• Customer Relationship Management: Build strong customer relationships for success.
• Project Planning and Execution: Lead planning, execution, and delivery.
• Cross-Functional Collaboration: Collaborate with internal teams to drive solutions.
• Customer Onboarding: Streamline onboarding for smooth product adoption.
• Issue Resolution: Primary contact for project issues and resolutions.
• Customer Feedback: Gather insights to improve the customer experience.

🎯 Requirements

• Bachelor’s degree required.
• 6-10 years in program management or related discipline.
• PMP or similar certification is a plus.
• Experience implementing with a healthcare customer is a plus.
• Ability to learn all functions and collaborate cross-functionally.
• Accepts responsibility and accountability for project success.

🎁 Benefits

• Remote-first environment with global team.
• Offices in Golden, CO and Redwood City, CA.
• Medical, dental and vision plans.
• STD, LTD and other insurance plans.
• HSA and Flexible Spending Accounts.
• 401(k) with employer contribution and vesting.