Customer Success & Solutions Manager

📋 Description

• Partner with Sales teams to demonstrate product capabilities, answer customer questions, and help
• Guide customers through onboarding, training, and configuration activities while driving long-term
• Work with customers and internal teams to support implementation activities, integrations, and data
• Serve as a trusted advisor, building strong customer relationships and ensuring customers realize
• Gather customer needs, enhancement requests, and product feedback, partnering with Product

🎯 Requirements

• 3+ years of experience in Customer Success, Solutions Consulting, Implementation, Account
• Experience supporting software, SaaS platforms, digital products, or technology-enabled services in
• Comfortable delivering product demonstrations, onboarding sessions, and customer training for both
• Able to understand integrations, data flows, APIs, and technical concepts while working effectively
• Strong communication, relationship-building, and project management skills with the ability to

🎁 Benefits

• Medical, dental and vision insurance, life insurance, employee assistance programs.
• 401(k) with company match (immediate vesting upon enrollment).
• Online training courses, virtual and classroom development experiences, tuition reimbursement
• Paid-time off and family leave