Establish and maintain superior relationships with patients
Act as a knowledgeable company representative by effectively interacting with potential patients /
Develop and maintain superior knowledge of company products and their use
Maintain awareness of internal activities and developments in other functional areas of the
Provide product support to any customer of Cala products: patients, study participants, clinicians
Responsible for accurate and timely documentation of required interactions; maintains knowledge of

🎯 Requirements

Bachelor’s degree or higher required
3+ years medical device experience or healthcare experience including direct customer interaction
Demonstrated track record of outstanding customer focus
Excellent communication and interpersonal skills, with the ability to build strong relationships
Proficiency with customer relationship management (CRM) software and other relevant tools
Proven problem-solving skills

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