Customer Success | Team Lead | Remote on West Coast

Added
29 days ago
Type
Full time
Salary
Salary not provided

Related skills

ai n8n automation

πŸ“‹ Description

  • Lead n8n's most strategic enterprise accounts
  • Build and develop a high-performing West Coast Customer Success team
  • Drive operational excellence
  • Shape the customer journey with cross-functional partners

🎯 Requirements

  • 2–3+ years of people management experience
  • 7-10 years of experience in Customer Success, Professional Services, Account Management, or other
  • Experience in enterprise IT or technology environment
  • Strong operational discipline (forecasts, account-health cadences, structured risk reviews)
  • Builder mindset and low-ego collaboration mindset

🎁 Benefits

  • Competitive compensation
  • Equity ownership
  • 20 vacation days, 8 sick days, plus public holidays (US)
  • Medical, dental, and vision coverage (US)
  • 401(k) with 4% employer match (US)
  • Company-paid disability and life insurance (US)
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