ElevenLabs

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Customer Success - UK/I

Added

4 days ago

Location

🌍 Europe

Type

Full time

Salary

Salary not provided

Related skills

customer success saas apis cross-functional collaboration sdks

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📋 Description

Onboard, enable, and grow ElevenLabs platform for customers
Advise on production deployment; monitor usage and performance
Own renewals, expansions, and cross-sell for your book
Collaborate with Sales, Eng, Product, and Marketing
Drive revenue retention and growth in UK & Ireland
Remote-first role with a global, distributed team

🎯 Requirements

5+ years in CS/AM/TAM for complex B2B SaaS/AI in UK & Ireland
Proven ownership of a defined book of business
Fluent in English; strong communication skills
Experience across UK & Ireland market; cultural nuance
Familiar with building/deploying AI agents; APIs & SDKs
Proven revenue outcomes; renewals & cross-sell

🎁 Benefits

Innovative culture shaping the AI trajectory
Growth paths to drive impact beyond your role
Learning & development stipend
Social travel stipend to meet colleagues
Annual company offsite in different locations
Co-working stipend for remote work

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