Support clients via email, chat, and phone on our software.
Log sessions and client issues in the ticketing system.
Diagnose, test, and resolve software issues with product knowledge.
Provide clear, professional email/phone/chat support.
Identify feedback to improve product and customer experience; escalate as needed.

🎯 Requirements

Knowledge of accounting principles.
0-2 years in Customer Support preferred.
Experience with Salesforce, Zendesk, Intercom, or similar.

🎁 Benefits

Hybrid work setup.
On-site work during the first month.
Career growth and development.
Pioneer team.

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