Customer Support Associate (Fixed term)

📋 Description

• Provide internal support to the sales/operations group and liaison with clients.
• Handle administration of client transactions, pre/post-sales support, project/process management, daily banking, and other accounting/admin tasks.
• Maintain knowledge of transaction processes, risk rules, and related policies to support responsibilities.
• Hybrid work model: on-site 2-3 times per week; hours Mon-Fri 11:00–19:30.

🎯 Requirements

• Client-facing experience; strong written and verbal communication.
• Experience in high-volume service delivery; able to meet deadlines.
• Financial Services experience (desirable).
• Proficiency with data entry and MS Office.
• Able to handle objections and maintain high accuracy.
• Team player; build relationships with key stakeholders.

🎁 Benefits

• Great career growth opportunities in a global organization
• Flexible work: 6-10 days per month in the office
• Generous health, disability, and life insurance
• Paid holidays and leave policies for life events
• Work from abroad up to 60 days per year
• Paid volunteering opportunities (5 days per year)