Conga

1,001-5,000 employees
26 jobs posted

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Customer Support Engineer - 1

Customer Support

Added

23 days ago

Location

🇧🇬 Sofia

Type

Full time

Salary

Salary not provided

Related skills

salesforce french english salesforce certification microsoft excel

Why Job Hunt? Let AI Run Your Business

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📋 Description

Strive to make every customer interaction positive.
Troubleshoot product/service issues and escalate when needed.
Engage with customer owners to support success and optimization.
Provide proactive best-practice guidance to project/management teams.
Advocate customer priorities internally within Conga.
Leverage Salesforce to deliver world-class technical support.

🎯 Requirements

Deliver exceptional support to Conga clients in French and English.
Enjoy interacting with customers; be professional, motivated, proactive.
Willingness to learn new technologies and grow skills.
Strong written/oral communication; manage relationships via phone and email.
Experience with Salesforce.
Proficiency with Microsoft Word and Excel.

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