Customer Support Engineer (Tier 1)

📋 Description

• Provide professional support to enterprise customers
• Work under pressure with multiple internal and external customers
• Work the evening shift from 12:00 PM to 9:00 PM Pacific Time (PT)

🎯 Requirements

• At least one year experience in professionally supporting enterprise customers
• Basic knowledge of Windows server
• Basic networking experience
• Excellent spoken and written English – native language level
• Great communication skills
• Familiarity with scripting languages (PowerShell)

🎁 Benefits

• Global, not isolated: work with a diverse team spanning the US, EMEA, and Israel; vibrant social
• Meaningful impact: make a real impact from day one with cutting-edge technology in a fast-paced
• Collaborative & growth-driven: collaborative, empowering culture with learning and professional
• True flexibility: hybrid model; focus on output of expertise, not hours spent in a specific chair