Zimperium

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Customer Support Engineer - Tier 2 (India)

Customer Support

Added

19 days ago

Location

🇮🇳 Mumbai

Type

Full time

Salary

Salary not provided

Related skills

android java sql ios android studio

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📋 Description

Provide technical support for Android apps.
Troubleshoot and resolve issues with cross-functional teams.
Develop and maintain troubleshooting guides and knowledge bases.
Apply mobile app security knowledge to customer issues.
Stay updated on Android/iOS/Hybrid platform developments.
Collaborate with product and engineering teams to resolve issues.

🎯 Requirements

Strong mobile app development and support knowledge (Android/iOS)
Proficient in Java, scripting languages, and SQL
Excellent communication and collaboration in fast-paced environments
Basic understanding of SaaS-based delivery models and troubleshooting
Familiarity with Android Studio and Xcode for debugging

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