Deliver friendly, knowledgeable phone, email, and chat support to our customers
Guide customers through product features, troubleshooting, and best practices
Collaborate cross-functionally with Product, Success, and Engineering to surface feedback and
Build trust through empathy, clear communication, and a bit of humor

🎯 Requirements

Clear, confident, and friendly communication
Experience in customer support, technical support, or billing support
Strong multitasking and prioritization under pressure
Tech-savviness and willingness to help others learn tools
Availability to work Monday–Friday, 9:30am - 6:00PM CDT

🎁 Benefits

Competitive base pay + bonus potential
Medical, dental, and vision plans; premium coverage for you and partial coverage for dependents
401(k) with company match
Flexible PTO; paid parental leave
Remote work friendly; learning and development budget
Manager dedicated to your development

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