Assist our members by providing technical support through email and live chat.
Test and log potential issues that need to be directed to our quality assurance and development
Auditing mailing list campaigns for content and list quality.
Provide assistance to members with questions in orbit around our service - like design, content, or
Ensuring our support and help documentation stays up to date and current.

🎯 Requirements

High school diploma or greater.
Minimum 1 year in customer or technical support.
Having some HTML / CSS / coding / website experience is preferred.
Design and graphics experience (ie. Photoshop, Canva, Illustrator etc.) is a plus.
Being a musician or having a music industry background is also a plus!
Working evenings and/or 1 weekend day is required

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This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

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