Be the friendly, reliable point of contact for members reaching out with questions or issues —
Support on-site trainers with occasional urgent requests
Communicate exclusively in writing (chat/WhatsApp/email — no phone calls required)
Represent the brand's tone in every interaction: warm, down-to-earth, and genuinely helpful

🎯 Requirements

Excellent written English
Genuine empathy and strong people instincts — you read tone well and respond with warmth, even to a
Good judgment and comfort making sensible decisions independently
Reliability and a sense of ownership — this is a small, remote-first team
Comfortable working early mornings, evenings, and/or weekends
German is a plus, but not required

🎁 Benefits

Fully remote, flexible within the coverage windows below
A growing role with more responsibility over time as the company scales
A supportive, founder-led team

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Get alerts for new remote customer support jobs

A weekly email with new matches. Unsubscribe anytime.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot