Customer Support Specialist - LATAM

📋 Description

• Support all users of the platform before, during, and after their event
• Run regular webinars for event organizers and exhibitors
• Help the event team create content for attendees, exhibitors and organizers
• Provide online and/or onsite support for events throughout their duration

🎯 Requirements

• Prior experience in customer service, support or project management
• Experienced and/or interested in tech and events
• Excellent interpersonal skills
• Collaborative with the ability to work autonomously
• Service-oriented & empathetic toward clients
• Startup mindset - ready to learn, adapt and initiate quickly

🎁 Benefits

• Remote-first policy with headquarters in Paris
• Thriving startup with career growth opportunities
• Open-minded culture that appreciates differences
• Feedback-driven, supportive & curious team with a DIY mindset
• Generous Paid Time Off to ensure you have time for what matters most
• Remote perks designed to optimize your working experience