Customer Support Specialist – Nordic Languages (Swedish/Norwegian/Danish)

📋 Description

• Onboard new users to the system and drive adoption
• Administer pending orders and payments
• Reconcile company orders to ensure data accuracy
• Identify improvement areas in process and product
• Respond promptly to customer queries via ticketing system, email, and phone
• Liaise with colleagues or managers to resolve customer issues

🎯 Requirements

• Fluency in Swedish/Norwegian/Danish language is required
• Previous customer service experience is preferred
• Sound judgment and excellent problem-solving skills
• Practical experience with CRM and ticketing systems
• Fintech/Hi-tech experience is preferred
• Impressive interpersonal and communication skills

🎁 Benefits

• Parental leave to bond with family
• Flexible work environment with adaptable schedules
• Global team and mindset across borders
• Tech setup and gear support
• Professional development and training
• Internal mobility across global roles