Customer Training and Success Specialist - Temporary and Remote

Added
1 day ago
Type
Full time
Salary
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Related skills

crm hubspot zoom microsoft office training

πŸ“‹ Description

  • Deliver one-on-one and small group training for PWCCs and care partners, tailored to their needs
  • Facilitate group training sessions through the Lingraphica Device Users Community.
  • Provide an adaptable training program that meets customers where they are, whether they need just
  • Focus training on both the mechanics of device use and how to apply it in daily life.
  • Document all customer interactions and outcomes in the CRM.
  • Serve as a voice of the customer by identifying and sharing recurring training needs, user

🎯 Requirements

  • Experience as a Speech-Language Pathologist or SLPA
  • At least 2 years of experience providing AAC training, clinical instruction, or related
  • Expertise in AAC and communication partner training.
  • Proficiency with Microsoft Office
  • Proficiency with Zoom/other virtual meeting platforms and/or experience with teletherapy

🎁 Benefits

  • Comprehensive benefits package
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