Customer Trust Lead

📋 Description

• Lead customer-facing security engagements with enterprise security and risk teams.
• Own end-to-end security questionnaires, due diligence, and third-party risk assessments.
• Maintain Rogo's response library with reusable content.
• Compliance across SOC 2, ISO 27001, ISO 42001, EU AI Act, GDPR.
• Create trust documentation: whitepapers, architecture diagrams, FAQs.
• Identify recurring questions and feed insights into the security roadmap.

🎯 Requirements

• 5+ years in GRC or customer-facing security at SaaS/cloud-native companies.
• Strong technical foundation: architecture diagrams, network security, encryption, IAM.
• Proven experience with security questionnaires and due diligence.
• Translate complex security concepts into clear written and live responses.
• Understand enterprise security across cloud, access control, data protection, and incident response.
• Highly organized; able to manage many parallel workstreams.

🎁 Benefits

• Fast-growing startup transforming global finance.
• Work with an extraordinary, high-talent AI/finance team.
• Own real surface area with meaningful impact.
• Work at the frontier of AI turning models into trusted products.
• Autonomous, owner-led, collaborative culture.
• Shape security and compliance for enterprise AI customers.