Customer Value Architect - USA (Austin)

📋 Description

• Develop a strong understanding of, and proficiency with, the Neara software platform to translate
• Work directly with customers, including meaningful on-site time to drive adoption and enable use
• Ensure Neara solutions are delivered as scoped and deliver identified business outcomes.
• Develop deep understanding of customer goals to guide where Neara can enable or enhance.
• Serve as a trusted commercial and technical advisor to embed Neara within customers’ business.
• Collaborate with customers to define ROI metrics and value delivery reviews.

🎯 Requirements

• Significant experience with enterprise account engagement and client management.
• Familiarity with enterprise software platforms and deployments.
• Experience in developing tangible customer value and ROI frameworks.
• Strong communication and critical thinking skills.
• External stakeholder engagement and relationship-building abilities.
• Proactive problem-solver who can address customer pain points and enable commercial opportunities.

🎁 Benefits

• Competitive salary + ESOP.
• Significant career development and growth opportunities.
• Highly meritocratic, non-bureaucratic, low ego culture.
• Opportunity to work on complex, meaningful products and real world problems.
• Direct, critical role in a high growth company.