Customer Value Architect - USA (Dallas)

📋 Description

• Develop a strong understanding of the Neara platform to translate its value to customers.
• Collaborate with customers, including on-site time, to drive platform adoption and ensure outcomes.
• Ensure solutions are delivered as contracted and align with business goals.
• Provide guidance on where Neara can enable or enhance customer strategy.
• Act as trusted advisor to embed Neara within customer workflow and change management.
• Collaborate with Sales/Deployment to drive adoption, growth, and measurable value.

🎯 Requirements

• Significant enterprise account engagement, strategy and client management experience.
• Familiarity with enterprise software platforms and deployments.
• Experience building tangible customer value and ROI frameworks.
• Strong communication and critical thinking skills.
• External stakeholder engagement and relationship-building abilities.
• Proactive problem-solver with commercial acumen.

🎁 Benefits

• Competitive salary + ESOP.
• Significant career development and growth opportunities.
• Meritocratic, low-ego culture.
• Work on complex, meaningful products and problems.
• Opportunity to play a direct, critical role in a high growth company.