Customer Value Architect - USA (Portland)

📋 Description

• Develop proficiency with the Neara software platform to translate value to customers.
• Engage with customers including on-site time to drive adoption and ease of use.
• Ensure solutions are delivered as scoped and deliver business outcomes.
• Understand customer goals to guide where Neara can enable or enhance.
• Act as a trusted advisor embedding Neara within customer business, including workflow changes.
• Collaborate to define and deliver ROI metrics and value delivery reviews.

🎯 Requirements

• Significant experience with enterprise account engagement and client management.
• Familiarity with enterprise software platforms and deployments.
• Experience in software engineering or relevant technical experience.
• Ability to map customer value to client priorities with ROI frameworks.
• Strong communication and external stakeholder engagement skills.
• Proactive problem-solver with ability to translate outcomes to technical solutions.

🎁 Benefits

• Competitive salary + ESOP.
• Significant career development and growth opportunities.
• Meritocratic, low-ego work culture.
• Work on complex, meaningful products with real-world impact.
• Opportunity to play a direct, critical role in a high-growth company.