Customer Value Architect - USA (Seattle)

📋 Description

• Drive adoption and ROI for Neara platform with highest-value customers
• Engage on-site with customers to embed platform usage and value
• Translate Neara solutions into measurable business outcomes
• Collaborate with Sales and Deployment for growth and adoption frameworks
• Define customer account strategies and ROI metrics with stakeholders
• Identify opportunities to expand platform use across customers

🎯 Requirements

• Enterprise account engagement and client management experience
• Familiarity with enterprise software platforms
• Software engineering or relevant technical experience
• Experience defining customer value and ROI frameworks
• Strong communication, critical thinking, and stakeholder engagement
• Programming, data integration, and automation skills

🎁 Benefits

• Competitive salary + ESOP
• Career development and growth opportunities
• Meritocratic, low-ego culture
• Work on meaningful, real-world problems
• Impactful role in a high-growth company