Serve as the primary point of contact for Coupa customers, ensuring value realization and overall
Work closely with customer teams to develop and execute customer success strategies.
Provide regular communication to customers regarding Coupa products, new capabilities, and
Act as a consistent point of contact between customers and relevant internal Coupa teams and
Lead customer value metrics workshops and support value measurement initiatives.
Develop and maintain customer value roadmaps.

🎯 Requirements

Strong P2P or S2C domain expertise
Strong background in customer / client success or sales management
Entrepreneurial Attitude
Experience with demonstrated success in managing client expectations
Developing and maintaining executive relationships and associated influencing strategies
Program management, including managing disparate, cross-functional, cross-enterprise project teams

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