CX Specialist, Mid-Market Accounts

📋 Description

• Own full sales cycle for Mid-Market accounts, from prospecting to close.
• Build relationships with business and tech decision-makers; align CX goals.
• Position Nextiva’s Unified-CXM platform to improve engagement and revenue.
• Lead discovery conversations to uncover challenges and align solutions.
• Develop and execute territory and account plans to generate pipeline.
• Deliver product demos tailored to each customer's needs.

🎯 Requirements

• 5+ years quota-carrying B2B technology sales.
• 3+ years selling CCaaS, UCaaS, SaaS, CRM, CX, or cloud tech.
• Experience managing complex multi-stakeholder sales cycles.
• Experience engaging executive-level decision-makers and stakeholders.
• Strong consultative selling, discovery, negotiation, and presentation skills.
• Proven ability to build pipeline, forecast, and exceed sales goals.

🎁 Benefits

• Multiple health plans including medical, dental, vision, and telemedicine.
• Life, disability, and supplemental indemnity plans.
• Flexible time off, PTO for hourly staff, sick time, parental leave, holidays.
• 401(k) with company match, HSA contributions, Dependent Care FSA.
• Employee Assistance Program and wellness initiatives.
• Ongoing learning and career advancement opportunities.