CX Specialist, Strategic Accounts

Added
6 days ago
Type
Full time
Salary
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Related skills

salesforce saas enterprise sales ai ucaas
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๐Ÿ“‹ Description

  • Manage and grow strategic accounts, expansion and retention
  • Build relationships with business and technical stakeholders
  • Identify expansion opportunities across UCaaS, CCaaS, AI, CX
  • Develop and execute strategic account plans aligning goals with Nextiva platform
  • Partner with Solutions Consulting, Customer Success, XDRs for growth
  • Navigate complex sales cycles with accurate forecasts

๐ŸŽฏ Requirements

  • 5+ years in strategic account management or enterprise SaaS
  • 3+ years selling CCaaS/UCaaS/CX/AI solutions
  • Proven revenue ownership and quota achievement
  • Experience with large enterprise customers and long cycles
  • Strong consultative selling and discovery skills
  • Salesforce or CRM experience; cross-functional partner

๐ŸŽ Benefits

  • Health, dental, vision, and telemedicine
  • Life, disability, and indemnity plans
  • 401(k) with company match and HSA
  • Flexible time off and holidays
  • Employee Assistance Program and wellness
  • Growth opportunities and ongoing learning
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