Cyber Operations Lead, Critical Harm Operations

📋 Description

• Set the strategic direction for Cyber Operations and translate high-level organizational priorities
• Serve as the senior cybersecurity and cyber intelligence expert for complex and high-risk decisions
• Build trust, create clarity, navigate disagreement, and move people through ambiguity across FTEs
• Turn policy ambiguity, quality misses, appeals, and reviewer disagreement into clear decision
• Build and scale reviewer capability through onboarding, certification, coaching, feedback
• Own operational health across Cyber Operations, including queue coverage, reviewer productivity

🎯 Requirements

• 8+ years of experience in cybersecurity, cyber intelligence, threat intelligence, incident
• Built and scaled a cyber operations, cyber intelligence, or abuse-prevention capability across
• Designed and launched human-in-the-loop automation or evaluation systems that materially improved
• Strong cyber judgment and ability to reason deeply about attacker behavior, emerging threats, abuse
• Built or improved high-stakes operations, reviewer programs, QA systems, escalation workflows, or
• Highly analytical, able to turn operational data into clear priorities, root-cause diagnoses, and

🎁 Benefits

• Hybrid work model of 3 days in the office per week
• Relocation assistance to new employees