Data and Communication Specialist

📋 Description

• Drive core operational workflows for paid services
• Optimize customer data ops, reduce manual work
• Manage inbound flow from partner portals daily
• Coordinate information sharing with external partners weekly
• Draft tailored communications to connect sales and partners
• Maintain data hygiene across platforms and single source of truth

🎯 Requirements

• 3+ years in customer success, partner mgmt, or GTM ops
• Demonstrated ability to execute complex, structured workflows in fast-paced env
• Customer-centric mindset; ownership of admin/ops
• Technical proficiency with CRM platforms; optimize data fields, permissions, automation
• Data-driven with attention to data parity across systems
• Strong written communication; draft emails for stakeholders