Data Centre Tech Support Specialist (HAVC)

📋 Description

• Participates in system deployment by delivering installation, startup and/or commissioning support.
• Provides onsite support by assisting in fault isolation of electro-mechanical systems.
• Identifies necessary parts to resolve customer equipment failures.
• Responds onsite to dispatches within SLA timeframes for service requests.
• Maintains accurate customer service records in the Case Management System.
• Contributes to knowledge articles and technical documentation.

🎯 Requirements

• Associate degree with IT hardware certificate preferred.
• 3+ years of field service or related technical support experience.
• Experience with electro-mechanical equipment, servos, sensors, actuators.
• Ability to read electrical schematics.
• Experience with 200-440 volt equipment (High Voltage).
• Travel with little notice may be required.

🎁 Benefits

• Onsite training and continuous learning.
• Competitive benefits package.
• Growth and development opportunities.
• Collaborative, team-oriented culture.
• Work with industry-certified experts.