Data Client Support Analyst

📋 Description

• Respond to client inquiries concerning portfolio data feeds and data product functionality
• Manage requests from internal Data teams that require client communication or action to investigate
• Investigate client-reported bugs, data discrepancies, and processing problems, escalating technical
• Collaborate with Account Managers, Solutions Architects, and go-to-market stakeholders to
• Communicate clearly with clients, data providers, and internal teams to gather information, clarify
• Contribute to cross-functional projects that improve internal workflows, strengthen data management

🎯 Requirements

• At least 3 years of professional experience in the financial investment or advisory industry.
• Solid understanding of capital markets, portfolio accounting, and customer relationship management.
• Excellent written and verbal communication skills, with the interpersonal ability to work
• Strong attention to detail and the ability to investigate data issues methodically, manage
• A self-motivated and proactive approach, with a willingness to take ownership of responsibilities
• A collaborative mindset and a strong commitment to client satisfaction and service quality.

🎁 Benefits

• Opportunity to work with financial data products that support investment professionals and
• Collaboration with client-facing, data, product, and engineering teams in a cross-functional
• Exposure to financial technology, portfolio data management, and data quality initiatives.
• Opportunities to contribute to process improvements, product development initiatives, and
• A culture that values ownership, collaboration, client success, innovation, and continuous learning.
• Salary, healthcare coverage, paid leave, and other specific benefits are not detailed in the