Data Operations Analyst

📋 Description

• Quarterly data extraction from accounting docs and performance reports.
• Ensure data quality and timeliness to meet high standards.
• Front-line customer support for clients served by your segment.
• Proactively engage clients during quarterly data campaigns with clear tracking.
• Real-time client interactions via phone or Zoom to resolve issues.
• Document client interactions to drive process improvements.

🎯 Requirements

• Subject matter expert in private markets data, metrics, and KPIs.
• Fluent in English; clearly articulate technical concepts.
• Strong analytical skills with financial statements and concepts.
• Highly organized with attention to detail; balance multiple projects.
• Client service mindset; diplomacy and poise under pressure.
• Adaptable; quick to learn new technologies in a fast-paced environment.