Database Support Engineer

📋 Description

• Guide new customers through implementation and deployment, ensuring that solutions designed during
• Serve as the primary technical point of contact after the sale, supporting product adoption
• Build trusted, long-term relationships with technical stakeholders, develop a deep understanding of
• Proactively assess customer environments, troubleshoot production issues, monitor technical health
• Share recurring customer challenges, technical feedback, and product improvement opportunities with
• Assist sales teams with technical evaluations, proof-of-concept (PoC) design and execution, and

🎯 Requirements

• At least 5 years of experience in pre-sales, post-sales, solutions engineering, technical
• Hands-on experience with online analytical processing (OLAP) workloads, query optimization, and
• Strong SQL skills and the ability to analyze queries, investigate performance issues, and support
• A solid understanding of distributed data processing systems, including their underlying
• Familiarity with at least one major public cloud provider, such as Amazon Web Services (AWS)
• Demonstrated ability to troubleshoot complex technical issues, support proof-of-concept

🎁 Benefits

• Competitive Compensation: Annual base salary ranging from $150,000 to $200,000, depending on
• Equity Compensation: An equity component that offers the opportunity to participate in the
• Comprehensive Benefits: Access to a full employee benefits package.
• Remote Flexibility: Work remotely from the United States, with a focus on the East Coast.
• Professional Development: Opportunities to deepen your expertise in distributed databases, cloud
• Meaningful Technical Impact: Help enterprise customers solve complex data challenges while