Deal Commercial Strategy & Operations Lead

📋 Description

• Act as the team's operational leader for Deal Desk and mentor Associates.
• Represent the Senior Manager in cross-functional forums with Sales VPs and GTM leaders.
• Serve as a senior point of contact for complex deals, pricing requests, and contract exceptions.
• Oversee deal approvals and pricing compliance; escalate where needed.
• Ensure SLA standards and unblock time-sensitive cases.
• Build and scale automated workflows to reduce manual effort and free up higher-value work.

🎯 Requirements

• 5+ years in Deal Desk, Sales Ops, or Revenue Ops in Enterprise SaaS/B2B; leadership a plus.
• Proven deal desk operator with complex, high-stakes deals across pricing and exceptions.
• Strong understanding of Quote-to-Cash, revenue recognition, and order management.
• Hands-on Salesforce (SFDC) and CPQ experience; troubleshooting and workflow optimization.
• Relationship builder able to engage senior stakeholders across GTM, Legal, and Finance.
• Data-driven and analytical; turn trends into actionable recommendations.
• Excellent written and spoken English; calm under pressure in a fast-paced remote environment.

🎁 Benefits

• work from anywhere
• flexible paid time off
• flexible working hours
• 16 weeks paid parental leave
• mental health support services
• stock options