Delivery Lead

📋 Description

• Lead and manage a team of Strategic Project Leads (SPLs) across multiple high-stakes AI data
• Own delivery outcomes for your projects: throughput, quality, SLA performance, cost efficiency, and
• Drive delivery across custom data pipelines and expert labeling workflows, translating researcher
• Collaborate with AI lab researchers and procurement partners to define data strategies, scope
• Drive systems-level improvements — standardize playbooks, improve tooling, and build infrastructure
• Coach and develop SPLs; ensure high-quality AI Trainer experience and strong contributor retention

🎯 Requirements

• 5+ years in operationally intensive roles (marketplace, data ops, logistics, or similar)
• 1+ year of people management with clear impact on team performance
• Metrics-driven with a systems-thinking approach to operations
• Experience owning delivery outcomes across multi-stakeholder, high-velocity projects
• Hands-on operator willing to dive into execution when needed
• Must be proficient in using LLMs in your every day work, including building scripting logic and