Delivery Operations Analyst

📋 Description

• Oversee the operational process for new customer briefs submitted by GTM to Deal Desk; ensure
• Coordinate the transition from commercial approval to the Engineering Program Manager for delivery
• Track opportunities through pre-delivery stages, identifying actions, blockers, and missing
• Ensure clear, timely handoffs between GTM, Deal Desk, and EPM.
• Maintain accurate, timely data from the Deal Desk process; keep Salesforce and Mission Control
• Establish standards for data entry, documentation, and operational hygiene.

🎯 Requirements

• 2–4 years of experience in business analysis, operations, revenue operations, sales operations
• Experience working with CRM and business operations systems.
• Strong analytical and organizational skills with exceptional attention to detail.
• Comfortable working across multiple teams and managing processes with numerous stakeholders.
• Strong skills in building automations and working with multiple AI tools.
• Ability to identify inconsistencies, investigate root causes, and drive issues to resolution.

🎁 Benefits

• A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
• Full health and dental benefits, including a separate budget for mental health.
• RRSP matching, 401K, Pension Scheme.
• 100% Parental Leave top-up for up to 6 months, for either parent.
• Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace
• 6 weeks of paid vacation (30 working days).