Department Manager

📋 Description

• Leading and supporting the store team, fostering an inclusive culture and collaboration
• Owning the OMNI customer experience, ensuring visual and commercial standards per global guidelines
• Analyzing sales and budget, creating and executing plans to optimize results and profits
• Ensuring excellent customer service, promoting loyalty app and sustainability initiatives
• Managing department costs and ensuring proper routines in fitting room, checkout, and admin
• Maintaining fashion and trend awareness, ensuring team provides product knowledge

🎯 Requirements

• Strong leadership skills and ability to take responsibility for others
• Effective communication and supportiveness
• Analytical and solution-oriented mindset with ability to work with numbers and statistics
• Achievement-oriented and motivated by performance and competition
• Customer-centric approach

🎁 Benefits

• Staff discount card for all H&M Group brands
• H&M Incentive Program (HIP)
• Medical, pharmacy, vision, and dental coverage
• Employee Assistance Program
• Vacation, wellness, holiday, and parental pay
• 401K