Department Manager, Edinburgh

Added
8 days ago
Type
Full time
Salary
Salary not provided

Related skills

sales customer service onboarding recruitment retail

📋 Description

  • Deliver a high level of customer service through expert styling advice, strong product knowledge
  • Analyse sales data and collaborate with the Store Manager to maximise department performance
  • Lead and motivate a team of Sales Advisors to consistently achieve service and presentation
  • Support recruitment efforts and ensure effective onboarding and training for new team members
  • Identify and nurture future talent, contributing to development plans that support team progression
  • Oversee daily store operations, ensuring efficiency and alignment with brand standards

🎯 Requirements

  • Good knowledge of store operations & standards from previous experience working in retail
  • Customer-Focused
  • Product Passion
  • Eager to Learn
  • Excellent Communication
  • Adaptability & Flexibility

🎁 Benefits

  • 25% staff discount across all H&M Group brands—available both in-store and online
  • Included in H&M Incentive Program (HIP)
  • Development opportunities and career growth
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