Department Manager- Opry Mills Nashville

📋 Description

• Manage the total OMNI customer experience in your store, ensuring visual and commercial curation
• Represent the H&M brand positively during customer interactions
• Analyze and follow up on sales, creating plans to optimize results and profits
• Ensure customer service is provided in all areas of the store
• Promote the Customer Loyalty App (Hello Member) and in-store sustainability initiatives
• Manage your department in a cost-efficient way

🎯 Requirements

• Strong leader who enjoys taking responsibility for others
• Ambitious, effective communicator, supportive, analytical solution finder
• Capable of working with numbers and managing statistics
• Achievement-oriented, motivated by performance and competition
• Customer-centric mindset

🎁 Benefits

• 25% staff discount at H&M Group brands (H&M, COS, Weekday, Monki, H&M HOME, & Other
• H&M Incentive Program (HIP)
• Medical, Pharmacy Vision, and Dental Coverage
• Employee Assistance Program
• Vacation, Wellness, Holiday, and Parental Pay
• 401K