Department Supervisor, Agent Licensing

📋 Description

• Oversee daily agent licensing operations, including staff assignments, workload distribution
• Lead, coach, and develop department employees through onboarding, training, performance
• Manage agent licensing and appointment transactions across multiple insurance subsidiaries
• Monitor automated appointment processing systems, identify technical issues, troubleshoot errors
• Oversee departmental reporting, data processing, and quality assurance activities, maintaining
• Act as the primary escalation point for complex licensing and operational issues, coordinating with

🎯 Requirements

• High school diploma or equivalent; some college coursework or a college degree is preferred.
• Previous supervisory experience, with demonstrated ability to lead employees, delegate
• Experience in the insurance industry is preferred, particularly in agent licensing, agent
• Strong understanding of operational workflows, data processing, record management, and quality
• Excellent organizational and time-management skills, including the ability to prioritize competing
• Strong analytical, problem-solving, and decision-making abilities, with the capacity to investigate

🎁 Benefits

• Competitive compensation: A salary and compensation package designed to reflect relevant
• Comprehensive healthcare coverage: Medical, dental, and vision insurance plans.
• Life insurance: Life insurance benefits designed to support employees and their families.
• Retirement benefits: Retirement plans, including a pension plan.
• Paid time off: Paid holidays and time off to support personal needs and work-life balance.
• Parental leave: Leave benefits to support employees welcoming a new child.