Department Supervisor - Dartmouth Mall, North Dartmouth, MA

📋 Description

• Support omni customer experience and visual/commercial execution per global guidelines.
• Represent the H&M brand positively in all customer interactions.
• Identify department opportunities and collaborate with Dept. Manager to act on them.
• Ensure customer service across the store and promote products to customers.
• Promote the Hello Member loyalty app and in-store sustainability initiatives.
• Maintain fitting room and checkout routines, including transactions, returns, and exchanges.

🎯 Requirements

• Emerging leader with a willingness to take responsibility.
• Strong communicator, supportive, analytical, and comfortable with numbers/statistics.
• Achievement-oriented, performance-driven, customer-centric.
• Ability to work with teams and manage store operations effectively.

🎁 Benefits

• Compensation: hourly base range (as posted) with eligibility for benefits.
• Values-driven culture with inclusive benefits and employee discounts.
• Access to global and local development opportunities.
• Colleague Resource Groups (CRGs) for networking and community.
• Staff discount on H&M Group brands and HIP incentive program.
• Comprehensive benefits package varies by market and role.