Deployment Strategist

📋 Description

• Lead onboarding of new cities, manage relationships with existing partners, and strengthen
• Own the customer relationship with cities, serving as a trusted advisor and partner to executive
• Build customer success processes and playbook, setting the standard for excellent customer
• Synthesize, prioritize, and share learnings cross-functionally to shape product and business

🎯 Requirements

• 3-6 years working in Customer Success at a tech company or startup, at a top consulting firm or
• 2+ years experience managing clients at the enterprise level, either large corporate or government
• Strong client-services experience and ability to manage key relationships under pressure.
• Strong communication skills, able to communicate data-driven insights and pitch tailored solutions.
• Strategic problem solver with first principles approach.
• Exceptional project management skills, able to juggle multiple complex projects and reprioritize

🎁 Benefits

• Flexible PTO
• Top-tier health/dental/vision insurance
• 401(k) plan
• Meaningful equity