Added
1 day ago
Type
Full time
Salary
Salary not provided

Related skills

customer success blockchain cryptocurrency training financial crime

๐Ÿ“‹ Description

  • Manage a portfolio of strategic customer accounts, driving platform adoption and long-term
  • Serve as trusted advisor on compliance, investigations, risk, and supervisory needs.
  • Deliver demonstrations, onboarding, and training for investigators and compliance teams.
  • Explain blockchain concepts to diverse audiences clearly.
  • Monitor engagement, identify adoption opportunities, and reduce churn risk.
  • Gather customer feedback to inform product improvements.

๐ŸŽฏ Requirements

  • 5+ years in customer-facing, compliance, or financial services roles; crypto/blockchain experience
  • Strong knowledge of blockchain tech, virtual assets, and analytics; willingness to deepen expertise.
  • Excellent English; Polish is an advantage.
  • Ability to simplify complex information for users and executives.
  • Strong analytical, problem-solving, and attention to detail.
  • Experience managing customer relationships in dynamic environments.

๐ŸŽ Benefits

  • Competitive salary package.
  • Remote-first environment with international collaboration.
  • Work on projects preventing financial crime and boosting global security.
  • Exposure to blockchain intelligence and AI technologies.
  • High-impact role with ownership and growth opportunities.
  • Collaborative, fast-paced culture with ongoing learning.
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