Added
4 hours ago
Type
Full time
Salary
Salary not provided

Related skills

customer success onboarding blockchain cryptocurrency training

๐Ÿ“‹ Description

  • Manage a portfolio of strategic customer accounts, driving platform adoption, long-term engagement
  • Serve as a trusted advisor by helping customers strengthen investigative, compliance, risk, and
  • Deliver tailored product demonstrations, onboarding sessions, and training programs for
  • Explain complex blockchain, technical, and investigative concepts in a clear and accessible way to
  • Monitor customer engagement, identify opportunities to improve adoption, and proactively mitigate
  • Gather and communicate customer feedback to internal product and engineering teams to support

๐ŸŽฏ Requirements

  • Minimum of 5 years of professional experience in customer-facing, compliance, investigative, or
  • Strong knowledge of blockchain technology, virtual assets, and blockchain analytics, with the
  • Excellent English communication skills, both written and verbal; Polish language skills are
  • Proven ability to simplify complex technical information and present it effectively to both
  • Strong analytical and problem-solving skills with exceptional attention to detail.
  • Experience managing customer relationships and delivering consultative support in dynamic

๐ŸŽ Benefits

  • Remote-first working environment with collaboration across international teams.
  • Opportunity to work on meaningful projects focused on preventing financial crime and improving
  • Exposure to cutting-edge blockchain intelligence and AI-powered technologies.
  • High-impact role with significant ownership and opportunities for professional growth.
  • Collaborative, fast-paced culture that encourages innovation, learning, and continuous development.
  • Regular interaction with leading organizations across the financial services and cryptocurrency
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