Added
1 day ago
Type
Full time
Salary
Salary not provided

Related skills

customer success ai blockchain cryptocurrency training

๐Ÿ“‹ Description

  • Manage a portfolio of strategic customer accounts, driving platform adoption and measurable
  • Serve as trusted advisor for investigators, compliance, risk, and supervisory capabilities.
  • Deliver tailored product demonstrations, onboarding sessions, and training programs.
  • Explain complex blockchain concepts to diverse audiences.
  • Monitor engagement, identify adoption opportunities, mitigate churn risks.
  • Gather customer feedback to support product improvement.

๐ŸŽฏ Requirements

  • Minimum of 5 years in customer-facing, compliance, investigative, or financial services roles
  • Strong knowledge of blockchain, virtual assets, and blockchain analytics.
  • Excellent English communication; Polish is a plus.
  • Proven ability to simplify technical info for operational users and executives.
  • Analytical, detail-oriented, and capable of cross-functional collaboration.
  • Willingness to travel occasionally; comfortable with evolving priorities and ownership.

๐ŸŽ Benefits

  • Competitive salary package.
  • Remote-first working environment with international collaboration.
  • Meaningful projects addressing financial crime and global security.
  • Exposure to cutting-edge blockchain intelligence and AI-powered tech.
  • High-impact role with ownership and growth opportunities.
  • Collaborative, fast-paced culture with continuous development.
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