Added
1 day ago
Type
Full time
Salary
Salary not provided

Related skills

fintech customer success ai blockchain cryptocurrency

๐Ÿ“‹ Description

  • Manage strategic customer accounts to drive platform adoption and outcomes.
  • Serve as trusted advisor on investigations, compliance, risk, and supervision.
  • Deliver demos, onboarding, and training for investigators and analysts.
  • Explain blockchain concepts clearly to diverse audiences.
  • Monitor engagement, improve adoption, mitigate churn risks.
  • Communicate feedback to product/engineering for improvements.

๐ŸŽฏ Requirements

  • 5+ years in customer-facing, compliance, investigative, or financial services roles (crypto/fintech
  • Strong knowledge of blockchain tech, virtual assets, and analytics; willingness to deepen.
  • Excellent English; Polish a bonus.
  • Proven ability to simplify complex tech for users and executives.
  • Strong analytical and problem-solving skills with attention to detail.
  • Experience managing customer relationships and consultative support in dynamic environments.

๐ŸŽ Benefits

  • Competitive salary package.
  • Remote-first with international collaboration.
  • Meaningful projects focused on preventing financial crime and improving security.
  • Exposure to blockchain intelligence and AI-powered tech.
  • High-impact role with ownership and growth opportunities.
  • Fast-paced, collaborative culture with learning and development.
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