Lead customer onboarding and implementation for EMEA public sector customers
Define success criteria and adoption benchmarks
Design and implement AI-powered workflows integrating platforms like ChurnZero, Salesforce, Gong
Monitor account health and develop retention strategies
Collaborate with investigators to expand product use cases
Lead QBRs and executive reviews with senior stakeholders

🎯 Requirements

At least 5 years of professional experience in Customer Success, Deployment Strategy, or post-sales
Domain knowledge in law enforcement, public sector, cybersecurity, national security, financial
Build credibility with government and public sector stakeholders
Experience developing AI-powered workflows in production
Understanding of AI tools and automation
Experience managing post-sale lifecycle

🎁 Benefits

High-impact mission
Meaningful responsibilities
Autonomy and influence
Innovative technology
International collaboration
Remote-first environment

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Get alerts for new remote customer support jobs

A weekly email with new matches. Unsubscribe anytime.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot