Deputy Project Director (925582)

📋 Description

• Implement total quality management procedures and changes within the case management, enrollment
• Implement and provide change management when changes to policy/procedure occur
• Manage communication and coordination of case management, enrollment and customer service
• Provide leadership to staff and collaborate with Department Heads to enhance services, quality and
• Participate in or lead outreach activities, coordinating and leading the outreach team to ensure
• Oversee timely and accurate reporting of operations metrics for Project Director

🎯 Requirements

• Bachelor degree or higher in Human Services, Business, or related field from an accredited college
• Four to five years of management/supervisory experience
• Proven ability to coach and mentor staff and effectively lead a team
• Must be process-driven, analytical, and solution-focused
• Must be a team player and model LEGACY Principles
• Knowledge of community resources to address potential barriers of job seekers