American IT Staff

11-50
10 jobs posted

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American IT Staff

Desktop Support Analyst - Bilingual in French

Customer Support

Added

8 hours ago

Location

🇺🇸 Philadelphia

Type

Contract

Salary

Salary not provided

Related skills

inventory management vpn ticketing systems office 365 imaging

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📋 Description

Support End Users on computing issues for a FinTech client.
Work creatively and analytically in problem solving.
Collaborate with domain experts and IT leadership.
Bilingual in English and French required.

🎯 Requirements

Diagnose, resolve, and follow up on end-user issues
Support by phone, remote, deskside or onsite; may require extended hours
New-hire device setup and imaging
Ticketing systems experience; document and close tickets
Office 365 tools; VPN troubleshooting
Mobile device support; device inventory management

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