Desktop Support Technician - SJC

📋 Description

• Provide onsite Level 1 desktop and technical support to end users.
• Troubleshoot basic hardware, operating system, software, and connectivity issues.
• Set up and configure laptops, desktops, monitors, and other IT equipment.
• Install and replace computer hardware components such as RAM and disk drives.
• Install, configure, and upgrade operating systems and software applications.
• Assist with Windows and macOS operating system deployment and imaging.

🎯 Requirements

• High school diploma or equivalent.
• 0–1 year of experience in desktop support, IT support, help desk, or a related technical
• Basic knowledge of computer hardware and troubleshooting.
• Basic knowledge of Microsoft Windows and macOS.
• Basic experience installing and troubleshooting software applications.
• Basic knowledge of Microsoft Office 365.

🎁 Benefits

• Team-oriented culture that prioritizes personal and professional development
• Opportunities to work alongside industry-certified experts
• Access to continuous training
• Competitive benefits