Developer Success Engineer

📋 Description

• Deliver expert-level support to developers, from simple implementation troubleshooting to in-depth
• Be a prominent voice on behalf of our users on our internal product planning discussions.
• Track down and document bugs, working closely with the engineers on solutions.
• Identify and document feature requests, proactively uncover opportunities for product improvements
• Contribute to both internal and public-facing documentation, use cases and examples.
• Support sales-led POCs.

🎯 Requirements

• Expertise in TypeScript development
• Openness to new languages (eg. Python, Golang)
• Knowledge and experience with queueing systems
• Outstanding written and verbal communication skills
• Ability to quickly understand and debug complex technical issues
• A track record of helping other developers succeed

🎁 Benefits

• Hybrid SF office
• Unlimited PTO
• 100% covered health insurance premiums for you and all dependents
• Company equity
• Personal development & education monthly stipend
• Employer HSA contributions